Legal

Terms & Conditions

Last updated: April 26, 2026

Agreement to our legal terms

These Terms & Conditions (“Terms”) are a legally binding agreement between you (“you”) and Senesly (“we”, “us”, “our”). They govern your access to and use of our website, desktop application, and any related products and services that link to these Terms (collectively, the “Services”).

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.

Questions can be sent to support@senesly.com.

Quick highlights

  • Age requirement: you must be at least 18 years old to use the Services.
  • Acceptable use: don’t misuse the Services, attempt to bypass protections, or use automation to scrape or abuse endpoints.
  • Subscriptions: purchases are processed by payment providers; recurring plans renew until cancelled.
  • No guarantee: the Services are provided “as is” and may be interrupted from time to time.

1. Our services

The Services provide tools for interview preparation and real-time assistance, such as transcription, note-taking, and AI-generated responses. The Services are not intended for use where prohibited by law.

The Services are not designed to comply with industry-specific regulations (for example, HIPAA or similar). If your use would be subject to those rules, you should not use the Services.

2. Intellectual property

We own or license the content, software, design, and trademarks that power the Services (the “Content” and “Marks”). You may not copy, modify, distribute, sell, or reverse engineer the Services except as permitted by applicable law.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use.

3. User representations

  • You are at least 18 years old and have capacity to agree to these Terms.
  • You will provide accurate account information and keep it up to date.
  • You will not use the Services for illegal or unauthorized purposes.
  • You will comply with applicable laws and platform rules relevant to your use.

4. Accounts & security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you believe your account is compromised, contact us immediately.

5. Purchases, subscriptions & payments

If you purchase a paid plan, you authorize our payment providers to charge your chosen payment method. Prices, taxes, and availability may change over time.

Subscriptions (if offered) renew automatically until cancelled. You can manage your subscription through your account or by contacting support.

6. Prohibited activities

You agree not to:

  • Access the Services through automated means to scrape, spam, or overload systems.
  • Bypass, disable, or interfere with security-related features or access controls.
  • Reverse engineer or attempt to extract source code except where legally permitted.
  • Use the Services to transmit malware, abusive content, or unlawful material.
  • Impersonate others or misrepresent your affiliation.
  • Resell or commercialize the Services without written permission.

7. User content & feedback

You may be able to submit content (for example notes) or feedback. You retain rights in your content, but you grant us permission to process it to provide and improve the Services.

If you send us feedback, suggestions, or ideas, you agree we may use them without restriction or compensation.

8. Privacy

Our Privacy Policy explains how we collect and use personal information. It is incorporated into these Terms by reference. Read it at /privacy.

9. Term & termination

These Terms remain in effect while you use the Services. We may suspend or terminate access if you violate these Terms, if required by law, or to protect the Services and other users.

10. Changes & availability

We may update the Services and these Terms from time to time. We may also change or discontinue features. We do not guarantee uninterrupted availability.

11. Disclaimer

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the maximum extent permitted by law, Senesly and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Services.

13. Indemnification

You agree to defend, indemnify, and hold harmless Senesly from claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services or your violation of these Terms.

14. Governing law & disputes

These Terms are governed by the laws applicable where Senesly is established, without regard to conflict-of-law principles. Disputes should first be raised with support so we can try to resolve them informally.

15. Contact

To contact us about these Terms, email support@senesly.com.

Related: Privacy · Refunds